Frequently Asked Questions
Have questions? We have answers!
General
Registration can be completed here. Registration is used by Perfect Aire to protect customers by recording purchases. In case of a recall or other very important information pertaining to the machine, Perfect Aire can quickly and efficiently contact you. Registration does not confirm the warranty status, a valid receipt is still required to confirm the warranty. We highly suggest registering the unit as soon as possible to stay updated- but it can technically be done at any time.
An extended warranty program is available for the below categories:
- Air Purifier
- Compact Refrigerator
- Dehumidifier
- Electric Heater
- Evaporative Cooler
- Fan
- Freezer
- Humidifier
- Microwave
- Portable Air Conditioner
- Spot Cooler
- Through-the-Wall Air Conditioner
- Window Air Conditioner
- Mini-Splits (Repair & Parts extended warranty only)
For replacement parts and troubleshooting assistance please call us at 844-472-2473 Monday-Friday. For the fastest service, we recommend being on-site with the machine and having the model/serial numbers ready!
Our US-based customer service team is happy to hear from you! Please call 844-472-2473 Mon-Fri and follow the prompts to reach the department you are seeking.
